oktk4 Privacy Policy
Your personal information is extremely important to us. In this document we explain in detail how oktk4 collects, stores, and protects your information.
This Privacy Policy ("Policy") applies to the oktk4 platform and all services connected to it. You are required to comply with the terms set out in this Policy. By using this platform, you will be considered to have given your consent to this Privacy Policy.
oktk4 is committed to providing a safe and reliable online gaming and betting experience for users in Bangladesh. We keep your information secure through SSL encryption and the latest security technology. Please read this document carefully, as it contains important information about your rights and our responsibilities.
What Information We Collect
oktk4 collects certain personal information to provide its services, manage accounts, and meet legal obligations. The categories of information collected are listed below:
1.1 Identity Information
- Full name (in Bengali or English)
- Date of birth (for age verification — the user must be 21 years of age or older)
- National ID number (for verification purposes when required)
- Residential address
1.2 Contact Information
- Email address
- Mobile number (for account verification and security notifications only)
1.3 Financial Information
- Relevant account details for bKash, Nagad, Rocket, or Upay
- Transaction history (records of deposits and withdrawals)
1.4 Technical Information
- IP address and browser information
- Device type and operating system
- Information about usage time and patterns on the platform
- Cookie and session-related information
Purpose of Using Information
oktk4 uses the collected information only for the following specific purposes:
2.1 Account and Service Management
Information is used for registering, verifying, and managing your account. This includes login authentication, password recovery, and ensuring account security.
2.2 Processing Financial Transactions
Information is used to securely process your deposits and withdrawals via bKash, Nagad, Rocket, or Upay. The minimum deposit amount is ৳100 and the minimum withdrawal amount is ৳1,000.
2.3 Security and Fraud Prevention
Information is analysed to detect and prevent unauthorised account access, fraud, and suspicious activity. This is essential for protecting your account and funds.
2.4 Fulfilling Legal Obligations
It is our legal responsibility to comply with applicable laws and regulations, including providing information to authorities where required.
2.5 Customer Support
Our 24/7 live chat support team uses the necessary information to resolve your issues. Without your account information, the support team will not be able to assist you effectively.
2.6 Service Improvement
Anonymous statistics are generated by analysing user experiences to improve the overall quality of the oktk4 platform.
Sharing Information with Third Parties
oktk4 does not sell, rent, or provide your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
3.1 Payment Processors
The minimum necessary information is shared with authorised payment providers such as bKash, Nagad, Rocket, and Upay to complete transactions. These partner organisations are governed by their own privacy policies.
3.2 Legal Authorities
Information may be provided to the relevant authorities pursuant to a court order, a legitimate investigation, or applicable legal obligations. In such circumstances, oktk4 fully complies with legal processes.
3.3 Technology Service Partners
Trusted service providers engaged in managing the platform's technical infrastructure may have limited access to information under contractual confidentiality. Under no circumstances may they use your information for their own purposes.
Information Security Measures
oktk4 takes the highest level of technical and organisational steps to protect your privacy. Our security framework is as follows:
- SSL/TLS Encryption: All information transmitted on our platform is protected by SSL encryption, making it impossible for unauthorised parties to intercept or read the data.
- Secure Server Infrastructure: Our servers are protected by industry-standard firewalls and access control systems.
- Regular Security Audits: Regular security tests are conducted to identify and address security vulnerabilities on the platform.
- Access Controls: Only authorised staff are granted limited access to the information necessary to perform their specific duties.
- Two-Factor Authentication: Two-factor authentication is available for additional security when accessing your account.
However, transmitting information over the internet is not entirely risk-free. We are committed to ensuring maximum protection, but it is not possible to guarantee absolute security. If you suspect a security breach, contact our support team immediately.
Cookie and Tracking Technology
The oktk4 platform uses cookies and similar technologies to improve the user experience and ensure security.
5.1 Types of Cookies
- Essential Cookies: These cookies are necessary to maintain login sessions and security. Disabling them will prevent the platform from functioning properly.
- Functional Cookies: Used to remember your preferred language, display settings, and other personalised preferences.
- Analytics Cookies: Collect anonymous statistics to understand usage patterns on the platform. This information is not personally identifiable.
5.2 Cookie Controls
You can control or refuse cookies by changing your browser settings. However, please note that disabling essential cookies may disrupt some important functionality of the platform.
Data Retention Period
oktk4 retains your personal information only for as long as necessary:
- For active accounts, information is retained for as long as the account remains active.
- After account closure, certain information may be retained for a specified period due to legal obligations.
- Financial transaction records are retained in accordance with applicable legal requirements.
- Log information is kept for a limited period for security purposes.
Once the designated retention period ends, your information is securely deleted or anonymised.
Your Rights
As an oktk4 user, you have the following rights over your own information:
7.1 Right to Access Information
You may contact us at any time to find out what information we have collected and stored about you.
7.2 Right to Correct Information
If any of your personal information is incorrect or incomplete, you may request a correction through our support team.
7.3 Right to Delete Information
In certain circumstances, you may request that your information be deleted. However, some information may need to be retained due to legal obligations.
7.4 Right to Object to Processing
You have the right to object to the use of your information for specific purposes. Please contact the support team regarding this.
To exercise any of the above rights, contact our support team via 24/7 live chat or email.
Protection of Minors
oktk4 is a platform for users aged 21 and over only. We do not knowingly collect any personal information from minors. Age is verified at the time of registration and we reserve the right to verify identity documents in cases of suspicion.
If it comes to our attention that information has been collected from a person under the age of 21, we will immediately close that account and delete the relevant information.
Policy Changes and Updates
oktk4 reserves the right to change or update this Privacy Policy from time to time. For any significant changes, we will notify you in the following ways:
- A notification will be sent to your registered email address.
- You may be asked to consent to the updated policy when logging into the platform.
- The "Last Updated" date at the top of this page will be changed.
Continued use of the platform after any changes will be considered your acceptance of the new policy. If you do not agree to the changes, you have the right to close your account.
Applicable Law and Jurisdiction
This Privacy Policy is governed by applicable international data protection standards and relevant laws in force in Bangladesh. Any dispute relating to this Policy will first be sought to be resolved through discussion.
If any provision of this Policy is found to be invalid or unenforceable, the remaining provisions will remain fully in effect.
Privacy Contact
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our support team. We are available to assist in Bengali 24 hours a day, 7 days a week.
Live Chat
After receiving your rights-related request, we will do our best to respond as quickly as possible. We are always here for you on any matter related to our Privacy Policy.